FAQ
What are the benefits of using an electric shaker?
Electric shakers offer several benefits, including:
- Quick and efficient mixing.
- Consistent and lump-free results.
- Convenience for on-the-go use.
- Reduced manual effort compared to traditional shakers or stirring.
What types of drinks can I prepare with an electric shaker?
You can prepare a variety of drinks, including protein shakes, smoothies, milkshakes, coffee, tea and cocktails.
How long does the battery last on a single charge?
Our electric shaker's battery typically lasts for up to 30 hours.
Is the electric shaker durable and built to last?
Yes, our electric shaker is highly durable and built to last. The bottle is constructed from Tiran, a robust and resilient material that sets it apart from many other shakers. One notable feature of Tiran is its ability to withstand both extreme cold and hot temperatures without any negative effects. This means you can confidently use our electric shaker with both chilled and warm beverages, knowing that it will maintain its quality and integrity over time.
How can I contact EcoShakers?
You can email us at support@ecoshakers.com where our customer service team will be happy to help you with whatever you need!
Do you ship worldwide?
We ship to all EU countries.
Where do you ship from?
The items are shipped from the Czech Republic.
Can I change or cancel my order?
As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
When will my order be processed?
All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
How long will it take to receive my order?
Orders may take between 4-10 days to arrive after they have been shipped.
What if I don't receive my order?
You are eligible for a full refund if you don't receive your order within 30 days after shipping.
How do I return an item?
Please contact us at support@ecoshakers.com. We will provide you with further instructions.
What if the item(s) I received are defective/incorrect/damaged?
Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
When will I receive my refund?
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.
Is the electric shaker easy to clean?
Yes, our electric shaker is designed for easy cleaning. However, it's important to note that the electric shaker should not be soaked in water, and it is not dishwasher safe. To clean it, simply wash it by hand.